1. Services
Tansis provides:
Certified translation
Legal, financial, medical translation
Content writing and copywriting
Research and analysis services
Transcription and localisation
Each service is delivered based on the agreed scope, timeline, and pricing.
2. Orders and Approval
Clients submit documents through the website or direct communication.
Work starts only after confirmation of:
Scope
Pricing
Payment
3. Pricing
Translation services are calculated per word or per project
Non-word services (consultation, research, strategy) are priced per project
Final price is confirmed before work begins
4. Delivery Time
Delivery time depends on:
Document size
Complexity
Service type
Estimated timelines are provided before project confirmation.
5. Revisions Policy
Clients may request revisions within the agreed scope.
Revisions cover:
Terminology adjustments
Formatting corrections
Clarity improvements
Revisions do not include:
New content outside original scope
Complete rewriting of approved work
Changes in original instructions after delivery approval
6. Refund Policy
Refunds apply only in specific cases:
Service not delivered
Technical failure preventing completion
Verified breach of agreed scope
No refunds apply for:
Change of mind after delivery
Subjective preference after approval
Delays caused by incomplete client information
7. Disclaimer
Certified translations are prepared for official submission purposes.
Final acceptance depends on the receiving authority such as courts, ministries, or embassies.
8. Confidentiality
All client data and documents remain confidential and are handled under strict internal access control.
9. Payment Terms
Payment must be completed before delivery unless otherwise agreed
Secure third-party payment systems are used
Tansis does not store card details
10. Limitation of Liability
Tansis is not responsible for:
Rejection by external authorities
Misuse of translated documents
Delays caused by third-party systems or incomplete client input
11. Governing Law
These terms are governed by the laws of the Kingdom of Bahrain.
Revision & Refund Policy
Revisions
All delivered work includes revision support within the original scope.
We ensure accuracy, clarity, and alignment with the agreed brief.
No revisions is accepted after the project is closed.
Refunds
Refunds are issued only in cases where:
Work is not delivered
Service cannot be completed due to internal failure
Refund requests are reviewed individually based on project evidence and communication history.